These panels are most commonly seen by people who have downloaded the app in order to provide feedback on a meeting, and then accessed the app after that meeting has concluded. Read more
If you are using Inspirometer purely to provide feedback to other people’s meetings, then these will become the only two panels you need. The upper panel will enable you to access the opportunity to feedback on any current meetings enabled for feedback (see the section below). And the lower panel will show you any feedback enabled meetings coming up in the next few days in your calendar.
You may also see another panel which provides a link which explains how Inspirometer works, and how to set up a free trial for your own meetings (should you so wish).
Meeting in progress
If the dashboard is accessed when the user has a meeting in progress, and if that meeting has been enabled for In-meeting feedback, the above panel will be replaced with something like the panel on the right.
Clicking the feedback button will immediately take the user to the pages where they can provide live meeting feedback, and see the results. Read more
The meeting in progress panel only appears if the user has an active meeting: one to which they have been invited (using the email address registered to their Inspirometer account) and which has been enabled for feedback. It displays the name of the meeting, the organiser, start and finish times, and a progress bar which shows how long it has been running. There is a green ‘Feedback’ button to access the feedback pages.
For most users the point at which they click the ‘feedback’ button is when they are in a meeting, usually via the Inspirometer App on their mobile device. In either event, the link will open a page very similar to the one on the right, and the user can then provide feedback by clicking a face, and adding a comment should they wish.
There is also an option to relate the feedback response to a particular aspect of the meeting by clicking the space below the comment area, and selecting one of the options presented – i.e. quality of purpose or listening … These additional two clicks help meeting organisers to better understand which aspects of their meetings are working well, and which are areas for improvement.
If the user wants to provide further feedback, perhaps on a different aspect, they can do so by clicking the green ‘Refresh to give more feedback’ button.
In some cases, meeting organisers use the agenda in their meeting invite to set up the option for feedback on different sections of their meetings. If they have done so, the relevant agenda items will appear on this page. They will each work in the same way as described above, but will enable the organiser to focus their attention on specific activities.
If the meeting organiser chooses to share the feedback either during or after the meeting (a helpful strategy to stimulate discussion on collective improvement) attendees can access these results through the ‘Results’ tab shown toward the top of the image on the right. Here they will be able to see feedback ratings and and comments that have been left.
The third tab, if it has been enabled, provides the opportunity for participants to give feedback to each other on how their contributions have helped progress and understanding. These however are personal, and cannot be shared or viewed by other participants. All feedback is technically anonymous, but please recognise that the situation (e.g. a one-to-one) may provide simple deductions as to the source.
If you have more than one meeting active at the same time, there will be multiple meeting in progress panels on your dashboard.
Outstanding feedback requests
Below the meeting in progress panel (if it is active) is the panel for providing feedback on past meetings where, for some reason, feedback opportunities were not taken at the time.
It lists such meetings up to three days previously, and the list can be worked down remarkably quickly simply by clicking on the relevant face for each meeting. Read more
The arrangement is deliberately single click in order to facilitate rapid processing of the feedback at the end of the user’s working day (it is assumed that if the user was too busy to give feedback at the time of the meeting, they may have a number of other things to catch up on too).
However, should the user wish to leave a comment, they are easily able to do so. Outstanding feedback requests disappear within 5 seconds of clicking a face but, during this time, there is an option to add a comment. Clicking on this option will open a comment box for the user to add a few words, and then click submit when they are done.
Feedback requests can also be cleared by clicking the ‘Ignore’ button. This enables the user to indicate whether they are forgoing feedback because they missed the meeting – in which case it will also be removed from their own meeting stats.
If meeting surveys are turned on, this panel also allows the user to rate the value of other meetings they attended. This enables the organisation to see (and compare) the average perceived value for all meetings that are taking place. Responses to the survey build up in a central location and are only accessed in terms of their average value – there is no option to leave a comment.
Outstanding feedback requests persist for three days if not cleared. There is no option to feedback beyond three days because feedback changes beyond three days may not always be helpful to the organiser.
Where future meetings have been loaded from the Inspirometer Outlook Add-in, these are displayed in the next panel (shown on the right). Meetings that are being hosted by the user, and which have feedback enabled, have an edit button beside them which enables the user to adjust the meeting time (even when it is underway) and add and delete attendees if required. Read more
If upcoming meetings need to be changed in advance of their start time, the best way to do this is to change the meeting in your calendar and refresh your meeting stats manually. In this way, your calendar will be synchronised with the changes, and so will your attendees.
However, if the change occurs after a meeting has already started (perhaps an extension to the finish time, or additional attendees) any update from your calendar will overwrite feedback already received for the meeting.
The Edit button functionality means that meetings can be edited without losing any feedback to that point.
Feedback on past meetings
The data for individual past meetings, where they are the user’s own meetings, or where the feedback results have been shared with the user, are accessible via the report buttons in the ‘Feedback on Past Meetings’ panel for a period of up to 7 days. Beyond 7 days, the reports can be accessed through the meetings database page. Read more
Clicking the ‘Report’ button will present the user with a modal display of the meeting results page in the same form that it was available in the meeting, including any comments given, and separate feedback on individual menu items if that had been enabled.
Where feedback has been enabled, but the data has not been shared with the user, this is shown by a ‘Not Shared’ flag against the entry. Clicking the ‘Not Shared’ flag will present the user with the organiser’s email address so that they can request access to the feedback if they wish.
Where there is only a date in the right hand column, feedback was either not enabled or not received.
Personal Status (Traffic Lights)
The Inspirometer uses four RAG indicators (Red, Amber, Green like traffic lights) to highlight the progress of individual accounts. These provide a quick visual update on the status of the user’s account. Read more
The RAG indicators provide a simple, easy to grasp, picture of:
- Whether the appropriate software has been installed for the individual (Add-In)
- Whether the individual is enabling feedback for the meetings they have organised (Asked)
- Whether the individual is taking opportunities to provide feedback on meetings they attend (Given)
- Whether the individual is reviewing the feedback that is accruing to their account (Review)
These traffic lights appear in a prominent position on the dashboard of user accounts, and in a table of users for different departments in the organisation.
- Green indicates that everything is in place and working as required
- Amber indicates that progress is partial, or that there are issues
- Red indicates that nothing has happened or that there are big issues
The thresholds for Red, Amber and Green can be set by the organisation, but by default are as follows:
|Feedback enabled||0% this month||<50% this month||>50% this month|
|Feedback given||0% this month||<50% this month||>50% this month|
|Reviewing results||Not this month||<4 x 5 mins||>4 x 5 mins|
Team Status (Traffic Lights)
The team status donuts are only visible to those people who have view permission for their team’s data. Essentially, they are a composite of all of the personal status indicators for their team members. Read more
Clicking the detail button will take the user to the User Stats page where they can see the individual status indicators for each team member displayed in a table.
For more information on the indicators and the colours used, please look at the entry for personal status (above).
Meeting effectiveness graph
The final element on the dashboard is a graph of the perceived value-add received by attendees at the meetings the user hosted over the past three months.
Clicking on the chart takes the user to the same chart on the meeting effectiveness page of the user’s account, where tools are available to look at the data in fine detail if required. This is NOT an evaluation of YOU!
It is important to remember that this is not an evaluation of the user’s meeting (or indeed of the user themselves) but simply a self-assessment of what was received from the meetings for whatever reason.
Inspirometer is at pains to emphasise the following very important statements related to any meeting feedback data:
- Your feedback is NOT an evaluation of you! It is simply a reflection of ‘how people feel’ as a result of these interactions.
- ‘How people feel’ is a result of a number of factors, many of which may be outside of your control.
- However, it is important for you to know ‘how they feel’ since this will affect what they do (or don’t do) as a result, and may affect your intended outcomes.
- Furthermore, while you may not control all the factors which affect ‘how people feel’, you are probably well positioned to help facilitate their improvement.
For more insight on this, please read our guide on Providing and Receiving Feedback, and our article: What does it mean if I receive feedback that is less than perfect?